At sportplus, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, guidelines, and support resources available to every Filipino player on our platform.
sportplus is committed to providing a gaming environment where Filipino players can enjoy sports betting, slots, and bingo responsibly. We take problem gambling seriously and have put practical safeguards in place for every account.
You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours, giving you a built-in cooling-off period. This tool helps you stay within a budget that is comfortable for your lifestyle and financial situation. We encourage all players to review their limits regularly and adjust them to reflect any changes in their circumstances. Responsible budgeting is the foundation of a healthy gaming habit.
If you feel you need a short break from gaming, our time-out feature lets you pause your account for a set period — from 24 hours up to several weeks. During a time-out, you will not be able to log in or place any bets, giving you the space to step back and reassess. This option is ideal for players who notice their gaming habits starting to feel less enjoyable or more compulsive than usual. Requesting a time-out is quick and can be done through your account dashboard without needing to contact support. Taking regular breaks is a healthy habit that keeps gaming fun and sustainable over the long term.
For players who feel they need a longer break, self-exclusion allows you to close your account for an extended period of your choosing. Once self-exclusion is activated, it cannot be reversed until the chosen period has fully elapsed, ensuring the protection is meaningful and effective. We take self-exclusion requests seriously and process them promptly so that access is restricted as quickly as possible. During the exclusion period, you will not receive any promotional communications from sportplus. If you believe you have a gambling problem, self-exclusion is one of the most important steps you can take, and we fully support your decision.
Problem gambling can affect anyone, regardless of age, income, or experience. Being aware of the early warning signs is the first step towards getting help and regaining control of your gaming habits.
If you recognise any of these signs in yourself or someone you care about, please reach out for support. You can contact our team through the support email listed in the footer, or use the self-exclusion and limit tools in your account. Remember that seeking help is a sign of strength, not weakness, and that recovery is absolutely possible with the right support in place.
Following a few simple guidelines can make a big difference in keeping your gaming experience positive, enjoyable, and well within your control at all times.
Decide on a fixed amount you are comfortable spending before you start playing, and stick to it regardless of whether you are winning or losing.
Use a timer or alarm to remind yourself when your planned gaming session is over. Stepping away on time keeps gaming a leisure activity rather than a habit.
Accept that losses are a normal part of gaming. Chasing losses with bigger bets rarely leads to recovery and often makes the situation worse.
If gaming is causing stress or affecting your relationships, talk to a trusted friend, family member, or professional counsellor. You do not have to face it alone.
sportplus strictly prohibits anyone under the age of 21 from registering or participating in any gaming activity on our platform, in accordance with Philippine regulations. During the registration process, all players are required to confirm their age and provide valid identification documents for verification purposes. We use identity verification procedures to detect and prevent underage access, and any account found to belong to a minor will be closed immediately with all funds returned. We strongly encourage parents and guardians to make use of parental control software to prevent minors from accessing online gaming platforms on shared devices. If you suspect that a minor has accessed our platform, please contact our support team immediately so we can investigate and take appropriate action without delay.
Our FAQ section covers common questions about account controls, deposit limits, and self-exclusion. If you need direct assistance, our support team is here for you — reach us at the email address in the footer below.
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