sportplus Privacy Policy for Philippine Players

When you register and use sportplus, we collect personal information that is necessary to operate your account and provide our services to you in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you use for deposits and withdrawals in Philippine pesos. We also collect technical data such as your device type, IP address, browser version, and session activity logs to help us maintain platform security and improve your experience. If you contact our support team, we retain records of those communications to help resolve any follow-up queries efficiently. We do not collect sensitive personal information such as government-issued ID numbers unless it is specifically required for identity verification under applicable Philippine regulations. All information collected is limited to what is genuinely needed to deliver a safe, compliant, and enjoyable gaming experience. You can review the information we hold about you at any time by submitting a request through the contact details provided on this page.

The personal data we collect is used primarily to create and manage your sportplus account, process your transactions, and verify your identity in line with our legal obligations. We use your contact details to send you important account notifications, such as password changes, transaction confirmations, and updates to our terms or this Privacy Policy. We may also use aggregated, anonymised data to analyse platform usage patterns and improve our services — this data cannot be used to identify you personally. sportplus does not use your personal information for automated decision-making that produces legal or similarly significant effects without human review. If you have opted in to receive promotional communications, we may send you information about relevant offers, VIP programme updates, or new game launches; you can opt out of these at any time by updating your account preferences. We will never use your data for purposes that are incompatible with those stated in this Privacy Policy without first obtaining your explicit consent.

sportplus does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors handling PHP transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary and under strict data processing agreements. All third-party partners we work with are required to handle your information in accordance with applicable Philippine data privacy standards and our own security requirements. We may also disclose your information to regulatory authorities or law enforcement agencies when required to do so by Philippine law or a valid legal order. In the event that sportplus undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance with the option to close your account if you do not wish your data to be transferred. We will never share your personal information with any party in a way that is not disclosed in this Privacy Policy without your prior consent.

We take the security of your personal information seriously and implement industry-standard technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the sportplus platform is protected using SSL encryption, and sensitive account data is stored in secured, access-controlled environments. Our internal teams operate on a need-to-know basis, meaning only staff with a legitimate operational reason can access your personal data. We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal and regulatory obligations in the Philippines. If you request account closure, we will delete or anonymise your personal data within the timeframes required by applicable law, except where retention is required for legal, fraud prevention, or dispute resolution purposes. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account. Any suspected security incidents should be reported to our support team at the contact address listed in the footer of this page.

As a player based in the Philippines, you have rights over your personal data under applicable data privacy legislation, and sportplus is committed to honouring those rights in a timely and transparent manner. You have the right to access a copy of the personal information we hold about you, to request corrections if any details are inaccurate, and to request deletion of your data subject to our legal retention obligations. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given at any time without affecting the lawfulness of prior processing. To exercise any of these rights, please contact us using the support email address shown in the footer of this page, and we will respond within 15 business days. If you believe your data privacy rights have been violated, you also have the right to lodge a complaint with the relevant Philippine data protection authority. We encourage you to review this Privacy Policy periodically, as it may be updated to reflect changes in our practices or applicable regulations, with the effective date clearly noted at the top of the page.